Enabling government innovation at scale will require much better engagement and collaboration between government agencies with the private and community sectors.

Key points:

• Government will need to be good at being a keystone member of a community it doesn’t control
• The magic happens when people do new, unexpected things built on government services
• Great communication is the key to making this happen
• Sub-communities should be largely self-organising
• There should be a variety of ways for people to benefit from contributing
• Government should avoid being prescriptive

Read more on the Service Innovation Toolkit Wiki.